Privacy policy

Who we are

This website is run by KPEAKROOFING LIMITED (company number 16930759, registered in England and Wales), a roofing company working in Walsall and the West Midlands. Our registered office is 19 Well Lane, Walsall, England, WS3 1JL. You can reach us on 07852 478 863 or at[email protected].

Enquiries sent through this website

If you send an enquiry, we receive your name, phone number, postcode, the service you are interested in and your message. Your email address is only asked for if you want to give it. We use these details only to reply to you and to quote for the work.

Your enquiry is saved on a private page that only we can open, and a copy is sent to us by email through Web3Forms. To stop automated spam, the form uses a Cloudflare check that confirms you are a person.

Why we can use your details

We use the details you send in an enquiry because you agree to it. You show this by ticking the box on the form before you send it. You can take that agreement back at any time by calling 07852 478 863 or emailing us at the address above. Taking it back will not affect anything we did before.

How long we keep them

We keep the details from an enquiry for 12 months, then delete them. If your enquiry leads to a job, we keep the job records for as long as the law requires for our business and tax records. The copy held by Web3Forms is also deleted automatically after 12 months.

Who sees your details

Only us, and the services that help us run the website: Cloudflare (which hosts this website and keeps your enquiry on our private page) and Web3Forms (which emails the enquiry to us). We do not sell your details or share them for advertising. These services may store details outside the UK, including in the United States.

Call and WhatsApp buttons

When you tap a Call or WhatsApp button, we add one to a count of which button was used and on which page. We do not record who you are.

Your rights

You can ask us what details we hold about you, ask us to correct them, or ask us to delete them. Call 07852 478 863or email us at the address above. If you are unhappy with how we have handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.

You also have the right to object to us using your details. Tell us and we will stop, unless the law requires us to keep them.

Cookies

This website does not use advertising or tracking cookies. We use Cloudflare Web Analytics, which counts visits without cookies and without identifying you.